Author: Marco Fabiani

Man In The Middle Email Scam

Recently, we had the client of a client of ours lose over $44,000 to a simple, easily avoidable email scam. Read more below to find out what happened and how to protect your business. What’s a “Main in the middle” scam? A “man in the middle” scam is usually based on email. It starts with […]

Choosing the Right IT Service Provider

The role of a reliable IT service provider cannot be underestimated for small businesses. From maintaining cybersecurity to streamlining operations, a proficient IT partner can significantly impact a company’s success. However, selecting the ideal IT service provider requires careful evaluation and consideration. Here are some essential factors to keep in mind when choosing a new […]

Navigating Cybersecurity Risks

In today’s rapidly evolving digital landscape, small businesses are becoming increasingly reliant on technology to streamline operations, connect with customers, and drive growth. However, this dependence on digital tools also exposes them to a growing range of cybersecurity risks. The threat of cyberattacks looms large, with potential consequences from data breaches including lost productivity, repetitional […]

5 Advantages of Fixed-Price IT Services

Information Technology plays a pivotal role in business, driving growth and innovation. But, like any business cost, getting the most bang for your buck is crucial. Fixed-price IT services – also known as Managed Services – have emerged as a strategic solution, offering a range of compelling benefits to business. Let’s explore the five distinct […]

How Software Updates Protect Your PC

Your business relies on technology. Not just to streamline operations, boost efficiency, and enhance customer experiences – but to actually make work possible. While investing in the right hardware and software is crucial, ensuring that systems are up to date is equally vital. Regular software updates might seem like a minor concern, but they play a […]

AppleCare+: More Than Just a Warranty Extension

When it comes to protecting your valuable Apple devices, AppleCare+ is a name that often comes up in conversations. However, it’s important to note that AppleCare+ is not just your typical warranty extension. It’s a comprehensive service that offers much more than simple coverage. AppleCare+ goes beyond traditional warranties by providing an enhanced level of […]

Should you use Microsoft Exchange Archiving?

Microsoft Exchange is a rock-solid email solution, and integrates extremely well with Outlook. It’s ubiquitous use in business (over 95% of our customers use it) is testimony to how good it is. It’s also generous with storage, offering 50 GB of storage under Plan 1, and doubling to 100 GB of storage under Plan 2. […]

Get your .au domain before the rush!

The new .au domains are available for pre-order! If you have a or a domain, you can pre-order your new .au domain before they are officially launched on 24 March 2022. 180 days later (around the 24th of June), your .au domain will be up for grabs by anyone! Here’s what you need […]

Reset search on a Mac

Search on Macs, for pretty much everything, from the Finder to Mail, to the contents of documents and even photos, is connected to the broader Mac search; both use Spotlight. If Spotlight has become corrupted then you can rebuild it’s search engine, as such: Open System Preferences > Spotlight Click on the Privacy tab Click […]

Activate MFA for MS Office

Multi-factor authentication (MFA) helps to secure your Microsoft account by using an authentication method in addition to your password, to prevent hackers trying to access your account. iHelp IT clients enjoy a simplified and more secure way to setup Microsoft’s MFA, by allowing authentication only via app authentication, as it’s more secure and reliable than […]