ICARE MANAGED SERVICES
TECHNICAL SUPPORT FOR ONE FIXED PRICE
All your support in one place
iCare proactively looks after all your technology support needs, for one fixed price. iCare customers get priority support, with a business hours SLA. Initial help is remote, and then in person if needed. Tailor iCare to include your Macs, network, and virtual machines.
An iCare agreement runs for 24 months, and you can add components as you grow. iCare also includes configuring a replacement device, and our monthly proactive maintenance keeps things in tip-top shape.
Everything you need...
iCare covers all your daily support needs.
... and a little bit more
Buy additional services if you need them, at a discount.
All standard Apple apps
Mac and Synology server
MS Office apps
Regular updates and hard disk checks
Priority remote and on-site support
Monitoring of local and cloud backups
Ethernet and wifi network support
Clean up old computers for disposal
Add extra computers at any time
Staff training
Office moves
Out-of-hours support
Data migration to or from the internet
Windows to Mac migration
Windows support
Downgrade from an unsupported OS
Delivery or pickup of hardware of software
Management of domain names and DNS