Newscape Design is a landscape architecture firm located in Alexandria, Sydney. Their work ranges from private landscape projects to large-scale commercial and culturally significant projects for various government bodies.
John Newman, founder and director, was growing increasingly frustrated with their macOS file server. There were intractable issues with staff access to files.
Files would frequently be inaccessible due to old lock files, and permissions would become corrupted.
The situation was made worse by macOS 10.14's Server app losing key permission management functionality, leading to significant downtime in the business.