Add your Exchange account

We’re often asked how to add an Exchange email account to Outlook (Windows and Mac), Mail (Mac), iPhone, iPad, and Android devices. Our step-by-step guide to adding your Exchange email account to various devices and apps will help you.

iPhone

  • Open the Settings app on your iPhone
  • Scroll down to Mail
  • Go to Accounts
  • Select Add Account then Microsoft Exchange
    • Enter your email address and a description which makes sense to you (e.g. Work)
    • Click Next then Sign In
    • If asked, select Work or School Account
    • Enter your account password
    • You may also be asked to confirm login via multi-factor authentication
    • You’ll be prompted to give permission to access your account; select Accept
    • Select which data to want to sync with your iPhone (Mail, Contact, Calendars, Reminder, and Notes)
    • Click Save
    • The account will be setup

Android

Note: these instructions are for Android v12, other versions vary.

  • Open the Settings app on your Android phone
  • Scroll down to Accounts and Backup
  • Select Manage Accounts then Add Account
  • Select Exchange
    • Enter your email address then Next
    • If asked, select Work or School Account
    • Enter your account password the press Sign In
    • You may also be asked for multi-factor authentication
    • You’ll be prompted to give permission to access your account; select Accept
    • The account will be setup