We’re often asked how to add an Exchange email account to Outlook (Windows and Mac), Mail (Mac), iPhone, iPad, and Android devices. Our step-by-step guide to adding your Exchange email account to various devices and apps will help you.
iPhone
- Open the Settings app on your iPhone
- Scroll down to Mail
- Go to Accounts
- Select Add Account then Microsoft Exchange
- Enter your email address and a description which makes sense to you (e.g. Work)
- Click Next then Sign In
- If asked, select Work or School Account
- Enter your account password
- You may also be asked to confirm login via multi-factor authentication
- You’ll be prompted to give permission to access your account; select Accept
- Select which data to want to sync with your iPhone (Mail, Contact, Calendars, Reminder, and Notes)
- Click Save
- The account will be setup
Android
Note: these instructions are for Android v12, other versions vary.
- Open the Settings app on your Android phone
- Scroll down to Accounts and Backup
- Select Manage Accounts then Add Account
- Select Exchange
- Enter your email address then Next
- If asked, select Work or School Account
- Enter your account password the press Sign In
- You may also be asked for multi-factor authentication
- You’ll be prompted to give permission to access your account; select Accept
- The account will be setup