# From unboxing to retirement — devices handled end to end.
On Business and Enterprise plans: source, set up and deliver devices, with warranty and refresh planning for hardware we supply, then secure reset and disposal.
Who it's for
Businesses on iCare Business or Enterprise that want hardware sourced, imaged and retired without chasing suppliers themselves.
What's included
Purchase, setup and delivery (purchase and delivery fees apply) on Business and Enterprise
Warranty and refresh planning for devices we supply
End-of-life reset and secure disposal on Business and Enterprise
Migrate data between managed devices (included Business/Enterprise; additional fees on Standard)
Partner supply through Apple, HP, Dell and Leader Systems
Outcomes
New starters get a ready device, not a box of parts
Refresh planned before hardware becomes a risk
Retired devices wiped before disposal
Related iCare / plans
Business and Enterprise only for included procurement/lifecycle (Standard: additional fees or excluded per matrix).
Pricing
Included features per iCare 11.6 on Business/Enterprise; purchase and delivery fees apply. Hardware-as-a-service: Price: TBC.
Partners
Apple, HP, Dell, Leader Systems
FAQs
Q: Do you sell hardware?
A: Yes — we procure, configure and refresh devices as part of the lifecycle. Q: Can you work with our preferred vendors?
A: Usually yes — talk to us about constraints.
Talk to us about hardware lifecycle
Call us on (02) 8213 4225, email support@ihelpit.com.au, or book online.
Q: Do you sell hardware?
Yes — we procure, configure and refresh devices as part of the lifecycle.
Q: Can you work with our preferred vendors?
Usually yes — talk to us about constraints.
Apple, HP, Dell, Leader Systems
