Security isn’t an add-on. It’s built into every pillar.
Every iHelp IT managed service starts with a security baseline: MFA on by default; patching for every managed client; endpoint protection and 24/7 monitoring on managed computers; backups monitored where we manage them. Secure & Comply adds assessment and compliance work on top, across any pillar.
Security in every pillar
Managed Cloud — a hardened tenant, MFA on by default and conditional access, with advanced email filtering and backup available.
Managed Hardware — patching for every managed client, plus endpoint protection and 24/7 security monitoring on managed computers.
Managed Communications — locked-down admin access and systems kept up to date.
Managed Automation & AI — governance first, with permissions checked before AI is switched on.
Essential Eight and ASD Essentials aligned
We recommend the Australian Signals Directorate’s Essential Eight for every business, and strongly recommend it for businesses in certain industries. ASD Essentials is the next step in the Essential Eight, and we help you understand where you stand under both. Aligned means we use the frameworks to guide the work; neither is a certification.
What Secure & Comply includes
Essential Eight assessment and roadmap — where you stand today and a prioritised plan to improve.
SMB1001 certification preparation — iHelp IT is SMB1001 Gold certified. We can help you prepare for SMB1001 certification.
Independent assessment referrals — ISO 27001 and third-party Essential Eight assessments through our partner Synergy Compliance.
Ongoing protection — Simulated phishing twice a year and dark-web credential monitoring.
Talk to us about a security review
Call us on (02) 8213 4225, email support@ihelpit.com.au or visit us at 383 George St, Sydney NSW 2000.
Cybersecurity
Protect Your Business From Cyber Threats. Practical Security, Essential Eight and ASD Essentials Aligned.
Cyber threats aren't just a big-business problem. In fact, small and medium businesses are the most targeted.
Australian SMBs face a rapidly escalating threat landscape. Ransomware, phishing, business email compromise, and credential theft are now everyday risks — and the Australian Signals Directorate reports that 1 in 5 critical vulnerabilities are exploited within 48 hours of disclosure. If your business handles customer data, financial records, or intellectual property, cybersecurity isn't optional — it's operational.
iHelp IT delivers practical, business-appropriate cybersecurity for organisations with 5 to 200 staff. We don't sell fear — we assess your risks, implement controls that actually work, and help you build a security posture aligned with the Australian Signals Directorate's Essential Eight and its evolution, ASD Essentials.
Our Cybersecurity Services
Essential Eight and ASD Essentials Assessment & Uplift — We assess where you stand against ASD's Essential Eight and map your existing controls to the new ASD Essentials, then build a prioritised roadmap to improve. The Essential Eight covers application control, patching applications, restricting Microsoft Office macros, user application hardening, restricting administrative privileges, patching operating systems, multi-factor authentication and regular backups.
Endpoint Detection & Response (EDR) — Business-grade endpoint protection that goes beyond basic antivirus. We deploy, monitor, and respond to threats across all your Mac and Windows devices.
Email Security — Advanced filtering to block phishing, impersonation attacks, malicious attachments, and spam before they reach your team's inbox.
Multi-Factor Authentication (MFA) — We implement MFA across your critical systems — Microsoft 365, VPN, remote access, and line-of-business applications — to prevent credential theft.
Cyber Awareness Training — Your people are your biggest vulnerability and your first line of defence. We run regular training to help staff recognise phishing, social engineering, and unsafe practices.
Security Audits & Vulnerability Scanning — Regular scans of your network, endpoints, and cloud environment to identify weaknesses before attackers do.
DNS Filtering — Block access to malicious, compromised, or inappropriate websites at the network level.
Password Management — We deploy and manage enterprise password vaults so your team uses unique, strong credentials everywhere — without sticky notes.
Incident Response Planning — We help you build and test a cyber incident response plan so your business knows exactly what to do when (not if) something goes wrong.
Dark Web Monitoring — We monitor dark web marketplaces for leaked credentials associated with your business domain, alerting you before stolen data is exploited.
Why the Essential Eight and ASD Essentials?
The Essential Eight has long been the Australian Government's recommended baseline for mitigating cyber incidents. In October 2026 ASD launched ASD Essentials as its evolution, and both will be maintained during the transition. We recommend the Essential Eight for every business, and for certain industries we strongly recommend it. It's also increasingly expected by cyber insurers, government contracts and enterprise customers. Work you've already done on the Essential Eight still counts. Aligning to them isn't just good security — it's good business.
Our Approach
We start with a cybersecurity risk assessment to understand where you stand today. From there, we deliver a clear, prioritised plan — not a 50-page report that gathers dust. We implement controls progressively, starting with the highest-impact items, and provide ongoing monitoring and regular reviews to keep your security posture current.
Key services
Essential Eight and ASD Essentials Assessment
Endpoint Detection & Response
Email Security & Multi-factor Authentication
Why choose us
Practical, Not Paranoid
Australia Framework Aligned
Ongoing, Not One-Off