We are a Sydney based IT support company, providing your business with a one-stop shop for all your IT needs. Our core service is the provision of solid Mac and Windows technical support, and from there we can improve every aspect of your business IT systems and processes.
Google rating score: 4.8 of 5, based on 21 reviews.
Improve business resiliency and flexibility by moving to the cloud. We can deploy and manage Dropbox for Business and Terminal Services for Windows, letting your staff securely work from anywhere, on any device.
Cybersecurity threats are at an all-time-high, increasingly targeting confidential information to gain unauthorised access. Our cybersecurity review will report on any issues and recommend security improvements.
All our technicians are fully qualified and maintain their accreditations. This way we make sure we offer the best IT support in Sydney:
Speed Up Your Mac
We can speed up a slow Mac, or replace it and safely migrate your data to a new Mac. We are part of the Apple Consultants Network and our technicians are Apple Certified, delivering the best business Mac support throughout Sydney.
Need Better Wifi?
Business relies on high-speed internet, and slow wifi will kill your office productivity. We can install and manage a business-grade Unifi wifi mesh system for your entire office, club, or bar, including a captive guest portal.
Email Not Working?
Email is vital for business, and when it's not working it can cause many headaches. We can smoothly and reliably migrate you to Exchange to get you working again, on your own domain.
Need A New Server
Save money and headache by migrating from your office-based Mac or Windows server to Dropbox for Business, and let your staff securely work from home or your office, on any device.
Cut Phone Costs
Save money and improve your business communications by moving to a reliable cloud based PABX. Your staff can work from home or remotely, while fully servicing your customers.
Get Better IT Support
If your current IT support provider is unable to help or unreliable, we can help. We offer casual support and fixed-price packages. Our no-fix, no-fee guarantee ensures peace of mind.
Run Windows on one or all of your Macs without buying PCs. You can even run Windows on iPads.
Web site slow?
Our fast web hosting will improve your SEO rankings and improve visitor engagement.
Concerned about security?
We can help to secure your network. business data, and speed up recovery when something goes wrong.
Want fixed price support?
Tech support costs can spiral out of control. Pay one low price for all your office tech support.
iOS devices out of control?
Configure and manage all of your iPhones and iPads remotely with device management.
The NBN is the biggest boost most business will benefit from. Make sure you get the right plan.
What our customers say about us
Error! No 'TrustindexWidget_google' widget registered in this installation.
What Our Customers Say
25. November, 2021.
Always great service, with a big smile. Wonderful
louise di francesco
5. November, 2021.
So, I am completely hopeless when it comes to anything to do with IT. And, I am also one of those people who want it fixed yesterday! I came to be a customer of iHelp IT because my previous IT guru joined this company and I was very sceptical about the new arrangement. However, I am now convinced. Marco is fabulous. He's responsive, patient (definitely needs bucketloads of that trait!), doesn't give up when things are difficult and is there where I need him. I will recommend iHelp IT to my colleagues. Thanks Marco.
24. February, 2021.
I Found iHelp IT on Google and Read the Google reviews so thought id give them a call to see if they can help my business with Converting our old ADSL modem to the new NBN. Spoke to the owner Marco and booked him in. He came 9am the next morning and Sorted everything out and gave us some great advice for our Business moving forward. So happy we have found a local I.T Guru who will be able to support us moving Forward. Thanks heaps MARCO!
24. February, 2021.
This is the second time Marco and the team have helped me - and this time the stakes were high! There was excellent communication throughout, with directness, compassion and humour, all of which eased the situation. They also persevered though a tricky repair and returned a happy Mac and customer!
12. February, 2021.
I have been worked with iHelp IT for many years. Marco and his team are both thorough and dedicated. Marco will go over and above to solve any problems whether they be major or minor. He is reliable and totally trustworthy with his advice. I can't recommend iHelp IT highly enough.
20. November, 2020.
Marco from iHelp IT provided an excellent service in helping me through a quirky (and debilitating) set of problems that beset my Mac. He was responsive and professional to deal with, from initial diagnostic over the phone through to a remote support step and then assistance hands-on at my workplace. Throughout this process he was both thorough and quick (a good combination!) in progressing through stages of analysis and problem resolution, and he was thoughtful enough to take me through his thought process, with annotations. Good humour and diplomacy I could add as attributes. The outcome was a tremendous relief for me: everything set right. I couldn't recommend iHelp IT more highly based on this experience.
3. November, 2020.
Marco has assisted our electrical business for many years, ensuring our macs are always working as they should. He is quick to respond and happy to troubleshoot, and will come out to site to solve problems when required. We would recommend Marco from iHelp IT to anyone looking for reliable and quality services.
nino lo giudice
17. October, 2020.
I have used Marco and iHelpIT for years and readily recommend them without hesitation. Marco possesses all the technical knowledge you'd expect but goes above and beyond in terms of service, providing the most practical advice with humour and goodwill, making any interaction thoroughly instructive and pleasant . Highly recommended.
21. April, 2020.
Whenever i have IT issues i call Marco and i know the issue will be fixed immediately. Excellent service and knowledge!
Google rating score: 4.8 of 5, based on 23 reviews.
Search on Macs, for pretty much everything, from the Finder to Mail, to the contents of documents and even photos, is connected to the broader Mac search; both use Spotlight. If Spotlight has become corrupted then you can rebuild it's search engine, as such: Open System Preferences > Spotlight Click on the Privacy tab Click […]
Multi-factor authentication (MFA) helps to secure your Microsoft account by using an authentication method in addition to your password, to prevent hackers trying to access your account. Once activated by your system administrator, it's easy to setup. What you'll need Before you begin, make sure you have: A computer with an internet connection A smart […]
Shared and Delegated mailboxes can be of tremendous use to an organisation, so knowing how to accessing them is pretty important. What are they? Shared Mailboxes Shared mailboxes are commonly used when a staff member leaves and someone else in the organisation needs access to their existing mail, but wants to keep the other mailbox […]