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How To

Articles on how to do various technical things.
Reset search on a Mac
November 10, 2021

Search on Macs, for pretty much everything, from the Finder to Mail, to the contents of documents and even photos, is connected to the broader Mac search; both use Spotlight. If Spotlight has become corrupted then you can rebuild it's search engine, as such: Open System Preferences > Spotlight Click on the Privacy tab Click […]

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Activate MFA for MS Office
October 5, 2021

Multi-factor authentication (MFA) helps to secure your Microsoft account by using an authentication method in addition to your password, to prevent hackers trying to access your account. Once activated by your system administrator, it's easy to setup. What you'll need Before you begin, make sure you have: A computer with an internet connection A smart […]

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Access a shared / delegated mailbox
October 5, 2021

Shared and Delegated mailboxes can be of tremendous use to an organisation, so knowing how to accessing them is pretty important. What are they? Shared Mailboxes Shared mailboxes are commonly used when a staff member leaves and someone else in the organisation needs access to their existing mail, but wants to keep the other mailbox […]

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Troubleshooting slow internet
May 12, 2020

So, your internet is playing up. You've restarted, called your ISP, and still it's crawling along. What to do?

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Domains, DNS, and Hosting
March 29, 2020

Don't know your domains from your DNS or your hosting? Our simple explanation clears things up.

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Shared Exchange calendars
March 29, 2020

Creating a shared Exchange calendar which is visible on Macs is tricky, and needs your IT department's help.

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Play WMV files on your Mac
March 28, 2020

WMV (Windows Media Video) files are everywhere, but they won't play natively on your Mac. Here's how to play them.

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3CX cheat sheet
March 28, 2020

3CX is a powerful, flexible PBX with some daunting features. Fear not - a cheat sheet is here.

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Mark mail as not junk
March 11, 2020

Exchange often incorrectly mark emails as junk. He's how to tell it not to, regardless of your mail client.

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Answers to frequently asked questions, in no particular order.
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