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Tech Blog

News, views, opinions, and occasional rantings on the goings on in the IT world and how you and your business are impacted.

Can I use Adobe Creative Cloud on multiple computers?

August 20, 2021

Pretty much every creative on the planet uses the ubiquitous Adobe Creative Cloud suite of apps, and many non-creatives use some apps, like Adobe Acrobat Pro. But can you use your CC licence anywhere at any time? The answer is, basically, no. This article explains how the Adobe Creative Cloud licences work. Essentially: You can install the […]

Sophos CyberSecurity Protection

August 11, 2021

Recently, we switched to Sophos Intercept X Managed Protection for our endpoints (Macs and PCs) and Windows Servers. The reason we use Sophos is that it offers a range of integrated protection products, as part of our broader cyber security services. INTEGRATED The product we deploy as standard, Intercept X Advanced, is used to protects endpoints - […]

6 Reasons Employees Shouldn't Use Their Own Equipment

February 17, 2021

So, you've got some staff. Mostly full time, maybe some are part time, maybe even interns. You decide that they have their own computer and you can save some coin by letting them use that instead of company-owned gear. Bad idea! There are a range of reasons why this is bad business practice. Some technical, […]

Hold off on a new iMac until mid 2021

February 5, 2021

Apple's exciting new CPU processors are around the corner, and if the Apple M1 chip is anything to go by, get ready to get happy. Apple is expected to put it's own silicon in iMacs and MacBook Pros by mid 2021, so if you don't need to replace your current equipment, then hold off.

Update iOS to 14.4

February 3, 2021

This week Apple reported that it has fixed three crucial bugs which hackers have been actively exploiting to attack iPhones and iPads. We recommend updating you devices to iOS 14.4 and iPadOS 14.4 (or above) if you haven't already. Read more at TechCruch here.

Protect yourself from the latest ransomware tactics

November 26, 2020

Ransomware can destroy your business. Thousands of Australian businesses have received ransom threats over the past year. As a business owner, you need to ask yourself whether your business could afford to pay a $50,000 ransom to stop your corporate data being deleted? How would you react? How would the loss of money or your […]

Disable WiFi Direct on Printers

September 28, 2020

Have you recently purchased a new printer? Excited that it has WiFi direct, even though you're not really sure what it is? Don't be. It's useless. Here's why. WiFi direct is a technology which allows your printer to create it's own WiFi network, and it ships with many new printers. Once done, your computer or […]

Best in Breed Solutions

April 9, 2020

Over the many years we've been around, we've seen many products and services come and go. Over time we've developed a best-in-breed suite of software and services we recommend for small business. In developing this, our guiding principle has been to deliver the best outcome for our clients. Find out what we recommend and (more importantly) why we recommend it.

Stop coronavirus killing your business

February 26, 2020

What would happen if one of your staff was diagnosed with the deadly coronavirus? The head of accounts? The star sales performer? The CEO? This is the existential threat thousands of small business owners are facing right now. Coronavirus is jumping to new countries daily, and a vaccine is still in the early stages of […]

The importance of power

August 8, 2019

A recent visit to the doctor highlighted just how much we rely on electricity, and the importance of backup power and alternatives. There I was, chuffed that I had rocked up at the doctor’s office at 7:29, a whole minute early for the 7.30 opening. The lights weren’t even on yet. There was only one other […]

On Device Management

July 24, 2019

The wide popularity of mobile devices has seen a significant increase in their use in business, meaning that almost all employees have secure company data – email, Dropbox, internal web sites, even financial information - on their mobile devices. Whether personal or business-owned, this is a business risk. You can't stop devices being lost or […]

Real heroes save the future

July 12, 2019

When you hear the word "hero" images spring to mind of capes and daring rescue. Usually a super hero appears during some calamity, often wearing lycra, sometimes in lurid colours, and invariably handsome. These heroes are needed when extraordinary things fail, and are only in the movies. More realistically, a regularhero might be the fireman who saves you […]

Time to replace your Mac Server

March 4, 2019

In January this year we started upgrading Mac servers to Mojave, and it's been a challenge for those of us that do Apple Mac tech support for a living. Apple have been quietly changing their focus away from macOS Server over the last few years. The latest version is missing some vital tools, resulting in […]

Make your Mac run faster

November 22, 2018

You sit there, staring at your Mac's screen. First it's the startup screen, then you're waiting for Word to launch. Then you need Photoshop, so you wait for that too. You wait and wait and wait, wondering who's the boss here. You avoid restarting your Mac because it takes so long to do so. You […]

Can an iPad replace your Mac?

November 13, 2018

Apple recently upgraded their popular iPad Pro line of tablets, and - for the first time - the marketing message has significantly changed. Apple wants you to ditch your "normal" computer and use an iPad instead. Apple's marketing tells us that "it will make you rethink what iPad is capable of" and "what a computer is capable […]

Scam: “I know your password”

July 26, 2018

The latest scam we’ve seen – “I know your password” – is both beautiful and scary. Read on to find out how to beat it. Recently, some of our clients have reported receiving strange emails. These are more than the run-of-the-mill spam, they are from persons unknown claiming to know one of your passwords. And […]

Get 3 Years of Tax Deductions in 3 Weeks!

June 6, 2018

Right now the Australian government is practically throwing money at you in the form of tax benefits. What are they and how can you take advantage of them? Read on! A few weeks ago I wrote a blog post titled Replace or Die, showing a number of recent hardware failures experienced by our clients, and when you should […]

Replace or Die

May 8, 2018

Over the past 4 weeks, the iHelp IT office has been inundated with a number of iMacs, MacBook Pros, and PCs with hardware problems. In the words of the late, great, Tyler Durden, “on a long-enough timeline the survival rate for everyone drops to zero”*. Computers are no different. Parts wear out and die the death. What struck […]

10 Reasons to Upgrade to iPhone X TODAY

March 4, 2018

Finally. At last. About time! It’s taken a good while, but you can get an iPhone X today; just walk into an Apple store or your nearest and dearest telco; they all have them in numerous quantities. But should you? I’ve never been one of those guys that lined up outside an Apple Store to […]

New Mandatory Data Breach Notification Laws

February 28, 2018

New Mandatory Data Breach Notification laws came into effect during February. Catherine Higgins from Lawbase explains how these laws affect you, and what you need to do in the event of a breach. Why are they needed? Strong data management is integral to the operation of businesses and government agencies worldwide.  At the same time, data analysis has been […]

Perfect password security

January 22, 2018

Your passwords are a tremendous security measure, but sometimes they seem to be no more than an inconvenience, designed to stop or slow you from accessing a computer or web site. For decades (literally since the 60s) passwords have been the first line of defence to secure access to computer systems, and are increasingly important […]

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