All the support you need

iCare proactively looks after all your technology support needs, for a fixed price.

iCare customers get priority support, with a business hours SLA. Initial help is remote, and then in person if needed. Tailor iCare to include your Macs, network, and virtual machines.

An iCare agreement runs for 24 months, and you can add components as you grow. iCare also includes configuring a replacement device, and our monthly proactive maintenance keeps things in tip-top shape.

Your business relies on your technology.

Your tech can rely on iCare.

icare

Everything you need

iCare covers the things you rely on daily.

  • Remote support for fast response
  • On-site support for peace of mind
  • Add new Macs as you grow
  • Add support for your network and VMs
  • Cleanup replaced Macs
  • Regular backup checks
  • Discounts for other support services
  • 24 month term

And a little bit more

Buy additional support services at a discount.

  • Staff training
  • Office moves
  • Out-of-hours support
  • Data migration to or from the internet
  • Windows to Mac migration
  • Windows support
  • Downgrade from an unsupported OS
  • Delivery or pickup of hardware of software

Create your own agreement

Create the perfect iCare agreement for your business, with the options you need.

Mac

Your Macs, Apple software, MS Office, printing, scanning, and a host of apps are covered.

Proactive monthly health checks and updates stop issues from becoming problems.

Minimum of 5 Macs.

$79 / month

Network

Your network is the glue that keeps the office running, and it’s all covered under iCare.

Routers, switches, modems, wifi – all the stuff you’ll find in the network cabinet!

Requires iCare Mac.

$55 / month

VM

Running VMWare Fusion? Using Windows? Kerio Operator, Control, or Connect? Have a virtual Mac?

It’s covered.

RAM and anti-virus requirements apply. Requires iCare Mac.

$79 / month