Apple wall plug safety recall

Apple has recently issued a recall of wall plugs for power adapters, and you should gather all your affected wall plugs – a.k.a. “duckheads” – and get them replaced, for safety’s sake.

How to tell…

You can tell if your adapters are affected fairly easily. Look on the back of the duckhead – the bit that plugs into the wall socket – and if you see 4 or 5 numbers then it’s affected. If it says “AUS” or some other 3 letter code, then it’s not affected.

duckhead-id

What to do…

Visit your local Apple Store, and they’ll be happy to exchange the affected part of the adapters. Don’t bring the entire adapter – just the duckhead. If you have a bucket load it may be better to contact your local Apple Store Business Team first; they’ll be able to direct you.

Numbers and reasons…

Numerically, it’s a large recall, spanning over a decade of adapters which shipped with iPhones, iPads, Mac portables, Airport base stations, and even sold individually – probably somewhere in the hundreds of millions.

But there have only been 12 documented cases of faults, so statistically, it’s tiny.

So why the recall?

Simple – it involves electricity, and the possibility (however remote) of Apple’s customers being injured or killed. Apple takes safety very seriously, and it’s a testament to their commitment to quality and safety, and (above all) the customer, which has led them to take this proactive measure.

More information is available on Apple’s web site.

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